CANCELLATION FEE AND REFUND POLICY:

Refunds of the fees paid for the development of the System/software may be issued on accounts canceled within 10 days of the initial sale and before the completion of the project according to the following schedule:

• A minimum of a %50 cancellation fee will be retained by Just2Perform on the canceled account even if no work has been started and no content has yet been submitted by the Client.
• A minimum of a %75 cancellation fee will be retained by Just2Perform on canceled accounts if work has been presented to the Client; or if Just2Perform has made multiple attempts to work with the Client, and the Client has not responded to those attempts.
• A %100 cancellation fee will be retained by Just2Perform and NO REFUND issued if any changes and/or modifications requested by the Client have been completed by Just2Perform. No Refund will be issued on any System/software canceled after services have been rendered, including but not limited to, the design work and programming having been completed and/or the software has been moved to the client’s server or transferred to their procession.
• %100 cancellation fee will be retained and NO REFUND will be issued by Just2Perform if the Client cancels after 10 days from the initial sale.

MINIMUM CANCELLATION FEE

The client agrees that a minimum cancellation fee of %50 will be retained by Just2Perform on all canceled accounts even if no work has been started. The cancellation fee is charged to compensate Just2Perform for up-front expenses and services rendered, including but not limited to, time costs incurred for project meetings and analysis, project management, documentation, design and development, employee expenses, and overhead costs.

ENHANCEMENT SALES

• A %100 cancellation fee will be retained by Just2Perform and NO REFUND will be issued once work has begun on any enhancements purchased, including, but not limited to, databases, programming, logos, flash, galleries, rollovers, security certificates, design time, domain names, etc.
• A minimum cancellation fee of %50 will be retained on canceled expedited services.
• The client agrees that a minimum cancellation fee of %50 will be retained by Just2Perform on all canceled enhancement purchases if canceled within 30 days of the enhancement sale and if work has not yet begun.
• NO REFUND will be issued by Just2Perform if the Client cancels after Just2Perform days from the enhancement sale.
• Enhancements or additional services purchased after the initial sale are separate purchases and are in addition to and separate from the original sale. If a client cancels an enhancement the original sale is not canceled.

TERMINATION OF AGREEMENTS

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. If the Client cancels an account before the work is completed or the site is live, a cancellation fee is retained per the Cancellation Fee and Refund Policy (SEE Cancellation Fee and Refund Policy).

The client agrees that all fees incurred and billed before the cancellation effective date are valid and the Client agrees to pay. Upon request for terminating services, the System will be removed. A backup copy of the System/software is not maintained by Just2Perform.