Privacy Protection and Authorized Information Use:

Our commitment to protecting your privacy is vital. Access to individual customer information within our organization is restricted strictly to authorized personnel on a need-to-know basis. We conduct regular reviews of our systems and data to ensure the best possible service for our clients. Parliament legislates specific crimes for unauthorized actions against computer systems and data. We will investigate any such actions for legal recourse and/or take legal action to compensate for damages against those responsible.

 

Disclaimer, Exceptions, and Limitations:

The information available on this site is provided 'as is.' To the extent permitted by law, our company excludes:

1. All representations and warranties concerning the system and its content, whether provided by our partners or third parties. This includes any inaccuracies or omissions in this system and/or company literature.
2. Any liability for damages arising from the use of the software/system we provide, including direct loss, business interruption, or loss of profits (whether foreseeable or not), the damage the system may cause to your computer, computer software, systems, programs, or data on it, and any other indirect damages resulting from it.

However, it should be emphasized that our company does not exclude liability for death or personal injury caused by its negligence. These exceptions and limitations apply only to the extent permitted by law and do not affect the customer's legal rights as a consumer.

 

Service Description:

Just2Perform specializes in designing and developing systems, web applications, software, and mobile applications. Clients should be aware that our services may involve specific exchanges from Just2Perform, such as advertisements, notifications, service announcements, and newsletters. The client is responsible for gaining access to Just2Perform services, which may involve fees from external parties, and is also responsible for all devices and software necessary to access Just2Perform services.

 

Scope of Work:

Clients must understand that the purchase and development of the system/software involve specific parameters, including the number of pages, features, and functions. The plan provided to the client and the project specifications document specify the purchased features, functions, and number of pages. Any request for additional features or functions beyond the agreed scope of work requires additional system enhancements. Additional costs may be imposed for additional work requested by the client outside the purchased scope of work.

 

Project Software/System Integrity:

We believe that code does not rot; it either works or doesn't. We offer the industry's only warranty that assures you that you're covered if anything happens. Our competitors offer warranties for 30 to 90 days, hoping that you'll miss something and there will be additional fees in the future.

This project's warranty is one year from the date of project delivery. The warranty covers software defects and functional flaws but does not include any software changes.

 

Inclusions:

Just2Perform guarantees the integrity of its software code for a lifetime and will rectify any functional or technical defects related to our code. Our code includes HTML, scripting, JavaScript, and the database developed by Just2Perform. Any defects reported must be related to the contracted scope of the project. The warranty ensures that the software meets functional specifications. Any defects (programming errors) reported to Custom Software are rectified without any additional cost to the client. The period starts from the date the software is made available to the client for deployment in the live environment. Maintenance and support agreements are available separately to the client for prioritized response and first-level support for all relevant requests.

 

Limitations:

Just2Perform does not provide any warranty for issues arising from server limitations or changes not covered by the warranty. The warranty does not cover defects related to third-party servers, operating systems, third-party database integrations, web browsers, third-party software (including content management systems, frameworks, and open-source programming libraries), or third-party add-ons. If Just2Perform's code, including any file or HTML, text, or database, is modified by the client or a third party without prior written consent from Just2Perform, the warranty will be considered void. The warranty is also void if there is a need for backup restoration or application rebuild without express written consent from Just2Perform. This warranty does not cover the repair of issues related to new browser versions implemented after the project's commencement or old browser versions no longer supported by the manufacturer. Just2Perform is not responsible for guaranteeing the compatibility of all functions required by the client with all supported browser versions, and there may be additional costs to modify or troubleshoot potential browser issues."

Exceptions:

The warranty right is forfeited if access is gained to the source code of the web application, mobile application, customized software, or if they are modified by any third-party company for any reason. This includes changes made directly to any project files, including but not limited to .html, .HTM, .IS,. PHP,. ASPX, TPL, .SQL, .CSS, .XML, .TXT, .jpg, or .png. Compliance with the warranty will not be maintained if any payments from the client are late or if refunds are made or withdrawn.

 

Software Project Development Process:

With the client's contribution, Just2Perform will develop the contracted project scope for the software project. Before the client can commence work, they must sign a physical or electronic project acceptance agreement to accept these service conditions. The client can provide a design questionnaire to Just2Perform, which will be used to design the system or software customized for the client. It's important to note that the functionality and details of the prototype sites will not be replicated unless explicitly referenced and detailed in Just2Perform's proposal summary and project specification documents. Just2Perform will not be held responsible for the accuracy, spelling errors, or mistakes in any content approved by the client and published on the system. The client will be notified via email when the system is live.

 

Timelines for Completion:

Clients must understand, agree, and acknowledge that Just2Perform does not guarantee the timeline for completing any system or software project in any form. Several factors contribute to this, including the need for design approvals, functionalities, and client involvement. Additionally, continuous client submissions of additional content and modification requests may extend the completion timeframe. Other factors that may affect the project's completion date include, but are not limited to, the complexity of client projects, Just2Perform staff availability, and the client's account status. If the client fails to respond to Just2Perform communications, preventing the commencement or completion of the system/software project, the client remains responsible for all incurred fees, including design purchase price, setup fees, purchased enhancements, and monthly hosting fees from the date of sale. Furthermore, if the client's system/software requires custom programming, functionality, Flash, e-commerce, or database usage, the overall development time will be extended.

 

Express Services:

While Just2Perform does not guarantee the timeline for completing any custom system or software project, they may offer optional express services for a fee. Approval of the express service is subject to Just2Perform's agreement. Clients using the express service must understand that it does not guarantee faster completion of the system/software. The express service fees ensure that Just2Perform will make reasonable efforts to assign designers and programmers to expedite development. The success of using the express service depends on the immediate acceptance by the client of service terms, payment of any applicable fees, content submission via the web portal, and acceptance of any project specification documents prepared by Just2Perform. If the express service is used, an expected completion date may be provided to the client. It's important to note that these estimates apply only to specific project elements, such as databases, Flash, e-commerce, design, and programming, and not necessarily to system elements as a whole. Just2Perform does not guarantee meeting the expected completion date for specific parts of the system/software. If circumstances arise that make it impossible to complete specific parts by the expected date, including the client's failure to provide information promptly, Just2Perform reserves the right to adjust the expected completion date or cancel the express services. In such cases, a portion of the express service fees may be refunded, not exceeding fifty percent (50%) of the express service fees. Regardless of whether work has already been done by the expected date, the client remains responsible to Just2Perform for fees related to system/software development.

 

Client Approval:

Clients bear the responsibility of testing system/software functionalities upon Just2Perform's request for approval and notifying them of project completion. This includes testing all programmed pages, databases, e-commerce stores, payment functions, galleries, forums, and other software functions. The design of the system/software may be published online once completed by Just2Perform and upon receipt of full payment for the design phase from the client. Additional features, such as custom database programming and Flash programming, will be added upon completion. The system/software may be published online within 30 days from the purchase date if Just2Perform needs to complete content and design without input or full content from the client. Clients must respond to Just2Perform's approval request and notification within 5 business days. Failure to respond within this timeframe will automatically indicate approval by the client. If the client does not respond to requests for missing information, a final notice will be sent. If the client does not respond within 5 business days to Just2Perform's announcement or requests for missing information, the system/software, along with its functionalities and provided services, will be considered approved by the client. The system/software with missing information may be published "as is" or as "under construction". Just2Perform reserves the right to operate the site and consider the work complete without the client's permission if the client does not agree to the work.

 

Requests for Scope Changes Before and After System/Software Launch:

Just2Perform commits to building the system/software according to the specifications quoted in the original proposal and project specification document.

 

 Fees will be imposed for any additions or changes requested outside the original scope of sale, either before the custom system launch or after the site launch. Just2Perform is not obliged to complete client requests or changes outside the defined scope of work in the original proposal. Clients must understand that if Just2Perform does not agree to client requests or changes, the client must pay all due fees.

 

Intellectual Property Notice:

Intellectual property rights, including copyrights and related rights, apply to all texts related to the company's services and the entire content of this system.

 

Force Majeure:

Neither party shall be held responsible for the failure to fulfill any obligation under any agreement due to events beyond their control, including but not limited to acts of God, terrorism, wars, political unrest, uprising, riots, civil disturbances, civil or military authority acts, revolution, earthquake, flood, or any natural or human-made event beyond our control. The affected party must promptly notify the other party and make reasonable efforts to comply with the agreement's terms and conditions.

 

Waiver:

The failure of any party to insist upon strict performance of any provision of this agreement or to exercise any right or remedy regarding this agreement shall not constitute a waiver. No waiver of any provisions in this agreement shall be effective unless explicitly stated and signed by both parties.

 

General Terms:

The provided prices are valid for 10 business days from the date mentioned on the homepage. These prices do not include a 14% value-added tax and may only be subject to changes through written agreement. Prices are in Egyptian pounds and do not cover financial transfer fees or Swift fees. Once the down payment is made, there is no refund process. Prices do not include hardware delivery, and required hardware for these projects will be provided by the client. Integration with any entity outside the scope of the offer does not include hosting or domain fees. Domain and hosting fees will be specified in a separate offer if necessary. Clients are required to submit a system/application map/structure within one week from the project start date. Prices do not cover software delivery or licensing, and any required software or license for this project will be sent in a separate offer.